William is an E-Learning Development Manager for Artisan E-Learning. William's favorite thing in life is to see the lightbulb go off over someone's head; helping them finally grasp a concept or software technique that has eluded them for so long. An Adobe Certified Instructor, William was previously the E-Learning Authoring Tools Trainer at E-Learning Uncovered. He is also a contributing author at Lynda.com and Pluralsight. Through classroom training, one-on-one coaching, and online programs, he has helped people learn Articulate Storyline, Camtasia, video production, audio editing, and graphics creation.