More Training Won’t Solve Your Company’s Problems

Companies devote 16% of their budget on average to training, and that training often isn’t measured for effectiveness. Without addressing the core problem directly, setting clear performance objectives, and prompting managers to reinforce desired behaviors, issues will persist. The author outlines why training alone doesn’t fix problems, advises how to identify the root of those problems, and presents three questions to ask when determining whether or not to invest in training: 1) What is the gap you think training will bridge? 2) What’s causing the gap? and 3) Is training necessary to fix the gap?